Account Security - FAQs
How secure is Shoaly?
Shoaly uses the latest in digital security to safeguard user data. We also adopt 2-step ID verification during registration to prevent platform abuse.
How can I protect my account from a security breach?
Shoaly will never contact you asking for financial information.
When creating your account, we suggest using a strong password. Do not reuse passwords. The longer a password is, the harder it becomes to be guessed via brute force methods. Use a mix of special characters, numbers, and upper and lowercase letters.
Does Shoaly track my location?
Yes. The location data we receive allows our platform to surface specific content based on geolocation and deliver personalised relevant analytics to you.
How do I delete my account?
To delete your account please email us at support@shoaly.com
Account deletion will result in all associated data being deleted.

Need more help? Email us at support@shoaly.com